Welcome to Ravebeta Ltd. These Terms of Service (“Terms”) govern your access to and use of our cybersecurity services. By engaging our services, you agree to be bound by these Terms, so please read them carefully. If you do not agree with these Terms, please refrain from using our services.

1. Introduction and Definitions

1.1 Ravebeta Ltd (“we,” “us,” “our”) is a cybersecurity agency based in London, UK, with services that include Security Assessment & Audit, Managed Security Services, Incident Response & Recovery, Network & Infrastructure Security, Cloud Security Services, Data Protection & Privacy, Cyber Threat Intelligence, and Security Awareness Training.

1.2 Client (“you,” “your”) refers to any individual or business entity that engages Ravebeta Ltd for cybersecurity services.

2. Services Provided

2.1 Scope of Services: Ravebeta Ltd offers cybersecurity services to assess, enhance, and protect the security of clients’ digital assets and networks. Services are customized according to each client’s needs, as outlined in the Service Agreement provided to each client.

2.2 Service Limitations: Due to the nature of cybersecurity, Ravebeta Ltd cannot guarantee that all threats or vulnerabilities will be identified or eliminated. The services provided are based on current technology, industry standards, and known threats at the time of service delivery.

3. Client Responsibilities

3.1 Accurate Information: Clients are required to provide accurate and up-to-date information necessary for the successful provision of services.

3.2 Security Compliance: Clients must maintain their own cybersecurity measures in accordance with industry standards and comply with all applicable laws and regulations regarding data privacy and security.

3.3 Authorization: Clients must ensure that they have the legal authority to engage Ravebeta Ltd for cybersecurity services on their networks and systems.

4. Fees, Payment, and Refunds

4.1 Fees: Fees for services are outlined in the Service Agreement and may vary depending on the complexity, duration, and scope of the service required.

4.2 Payment Terms: All payments are due as specified in the Service Agreement. Late payments may incur interest charges and could result in suspension of services until full payment is received.

4.3 Refunds: Due to the nature of cybersecurity services, fees are non-refundable once services have commenced, except where required by law or specified in the Service Agreement.

5. Intellectual Property Rights

5.1 Service Materials: All intellectual property rights to materials, tools, reports, or other deliverables provided by Ravebeta Ltd remain the exclusive property of Ravebeta Ltd, unless otherwise agreed upon in writing.

5.2 Client Data: All data provided by the client remains the property of the client. Ravebeta Ltd will not use, share, or disclose client data outside the scope of the agreed services without prior authorization, except where required by law.

6. Confidentiality and Data Protection

6.1 Confidentiality: Ravebeta Ltd will maintain confidentiality of all client data and information obtained during the course of service, except where disclosure is required by law.

6.2 Data Protection: Ravebeta Ltd complies with applicable data protection regulations, including the UK GDPR. Any personal data collected and processed during service delivery is handled per our [Privacy Policy](link to Privacy Policy).

7. Warranties and Disclaimers

7.1 No Warranty: Services are provided on an “as is” and “as available” basis. Ravebeta Ltd makes no warranties or representations regarding the completeness, accuracy, or reliability of the services, or that services will meet client requirements, be error-free, or provide absolute protection from cyber threats.

7.2 Disclaimer of Liability: Ravebeta Ltd is not liable for any damages, including but not limited to loss of data, revenue, or business interruption, arising from the use of our services, to the fullest extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Ravebeta Ltd’s liability for any claim related to the services shall not exceed the fees paid by the client for the specific service giving rise to the claim.

9. Termination of Services

9.1 Termination by Client: Clients may terminate the service agreement at any time by providing written notice to Ravebeta Ltd, subject to any fees or penalties as outlined in the Service Agreement.

9.2 Termination by Ravebeta Ltd: Ravebeta Ltd reserves the right to terminate services if a client breaches these Terms or fails to comply with applicable laws, including but not limited to data protection and cybersecurity regulations.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms or our services shall be resolved exclusively in the courts of England and Wales.

11. Amendments to Terms

Ravebeta Ltd reserves the right to amend these Terms at any time. Clients will be notified of any material changes, and continued use of our services after such notification constitutes acceptance of the amended Terms.

12. Contact Information

For any questions about these Terms, please contact us at:

Ravebeta Ltd
Address: 15 Plumstead Road, Woolwich, SE18 7BZ, London
Email: info@ravebeta.com
phone: +447466634702

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Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to these Terms of Service.