Ravebeta Ltd (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our cybersecurity services or visit our website at ravebeta.com. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect and process the following types of information to provide, improve, and secure our services:

1.1 Personal Identification Information

• Collected Data: Includes your name, email address, phone number, and business contact details.
• Collection Method: Provided directly by you when you contact us, request services, or otherwise interact with us.

1.2 Technical Information

• Collected Data: IP address, browser type, operating system, access times, and device information.
• Collection Method: Collected automatically when you visit our website or use certain digital services.

1.3 Service-Related Information

• Collected Data: Information about the systems, applications, and networks we assess, secure, or monitor as part of our cybersecurity services.
• Collection Method: Provided directly by you or gathered during our service delivery.

1.4 Financial Information

• Collected Data: Billing address and payment details necessary to process service fees.
• Collection Method: Collected when you pay for our services or subscribe to any paid features.

2. How We Use Your Information

We process your personal data for the following purposes:

2.1 Provision of Services
To perform cybersecurity services, respond to inquiries, and deliver service-related information.

2.2 Compliance and Security
To comply with legal obligations, ensure compliance with data protection and cybersecurity laws, and secure our systems and services.

2.3 Billing and Payments
To process payments for services rendered and manage financial transactions.

2.4 Service Improvement and Analytics
To analyze usage and improve our services, develop new features, and optimize client experience.

2.5 Marketing and Communication
To provide updates, promotional materials, or newsletters, but only with your consent.

3. Legal Bases for Processing

Under applicable data protection laws, Ravebeta Ltd relies on the following legal bases to process your personal data:

• Performance of a Contract: Necessary to fulfill our obligations under the Service Agreement.
• Legitimate Interests: For purposes such as securing our systems, improving our services, and responding to your inquiries.
• Consent: Where we have obtained your consent, particularly for marketing and certain analytics.
• Legal Obligations: To comply with regulatory requirements or respond to lawful requests from authorities.

4. How We Share Your Information

We only share your personal data under the following circumstances:

4.1 Service Providers
We may share data with trusted third-party vendors who assist us in delivering our services, such as cloud storage providers, payment processors, and IT support.

4.2 Legal Compliance
We may disclose your data if required by law, such as to comply with a court order or to protect the rights, property, or safety of Ravebeta Ltd, our clients, or others.

4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the acquiring entity.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, as required by law, or as stipulated in the Service Agreement. When data is no longer needed, we securely delete or anonymize it.

6. Your Data Protection Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• Right to Access: Request access to your personal data held by us.
• Right to Rectification: Request corrections to any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data under certain conditions.
• Right to Restrict Processing: Request restriction of data processing in certain circumstances.
• Right to Data Portability: Receive your data in a structured, commonly used format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Withdraw your consent at any time for data processing based on consent.

To exercise these rights, please contact us at info@ravebeta.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to secure your data, no system is 100% secure. We cannot guarantee the absolute security of your data, especially when transmitted over the internet.

8. International Data Transfers

As a UK-based company, Ravebeta Ltd may transfer data internationally as part of our service delivery, particularly if our service providers operate outside the UK. In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data in compliance with UK GDPR.

9. Third-Party Links

Our website or services may contain links to third-party sites. This Privacy Policy does not cover external websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. For more details, please refer to our [Cookie Policy](link to Cookie Policy).

11. Children’s Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect data from children. If we learn that we have collected data from a child without parental consent, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes and obtain consent where required. The date of the latest update is always indicated at the top of this document.

13. Contact Us

For questions or concerns about this Privacy Policy, your personal data, or to exercise your rights, please contact us at:

Ravebeta Ltd
Address: 15 Plumstead Road, Woolwich, SE18 7BZ, London
Email: info@ravebeta.com
phone: +447466634702

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Acceptance of Privacy Policy

By engaging our services or using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.